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Q&A: Nationwide CTO Jim Fowler talks generative AI

The world’s introduction to the power of generative artificial intelligence (AI) has introduced new risks and concerns to the public consciousness that were not on most people’s radars even a year ago. But it is creating tremendous new opportunities for businesses and the way we work. As this technology has rapidly evolved, generative AI seems to be at a critical turning point. While there is a pervasive openness to using the tool, that comes with a healthy skepticism as full trust remains elusive. Nationwide’s Chief Technology Officer Jim Fowler explains how AI is being implemented at Nationwide today and its potential outlook.  

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