Joel Carnes joins Nationwide’s pet insurance business as Vice President of Operational Excellence
Nationwide’s pet insurance business announced that Joel Carnes has joined the company as Vice President of its newly formed Operational Excellence team.
In this senior leadership role, Joel and his team will be responsible for making sure the pet organization is efficiently working together to grow Nationwide’s pet insurance business and meet customers' needs.
Joel has spent his career leading transformation at every level — developing products, managing teams, leading organizations, and building networks and systems. Most recently, he was the CEO of Alliance for Innovation (AFI), an international organization dedicated to transforming governmental strategy, operations, culture and ecosystems. He has also held executive leadership positions with some of the most innovative organizations in the world, including XPRIZE, SecondMuse, Activision and Disney Imagineering.
“The depth of operational leadership experience Joel brings to Nationwide aligns perfectly with the goals of this newly created organization of our business,” said Heidi Sirota, Chief Pet Officer. “He and his team will take a future-focused approach while assuring systems, measures, and talent are in place to execute successfully on our day-to-day work and annual operating plans.”
With more than one million pets protected, Nationwide is the first and largest provider of pet health insurance in the United States.