Nationwide Catastrophe Response Units
Our Catastrophe Response Units (CRU) provide humanitarian assistance and serve as a central location for Nationwide customers to speak with our Claims team and ask questions about the claim process.
Our CRUs are not currently onsite.
Start a claim
Our Claims team is ready to assist if you. Members can start a claim online at nationwide.com, through the Nationwide mobile app or by calling 800-421-3535.