Mike Mahaffey
Executive Vice President, Chief Customer, Strategy and Innovation Officer
Michael W. Mahaffey is Executive Vice President and Chief Customer, Strategy and Innovation Officer of Nationwide. In this role, Mike leads the development of enterprise, business unit and corporate function strategies to fulfill Nationwide’s mission and vision. Mike also has responsibility for teams that enable and accelerate Nationwide’s portfolio of businesses, including Customer, Innovation and Digital, Nationwide Brokerage Solutions, and Strategic Partnerships.
Mike joined Nationwide in 2005 and was named Enterprise Chief Risk Officer in 2008 and Enterprise Chief Strategy Officer in 2014. Prior to joining Nationwide, Mike was a member of Deloitte Consulting's strategy and operations group where his practice areas included finance, strategy, operations, risk and capital management, and mergers and acquisitions. Before his time at Deloitte, Mike held several positions in corporate finance and financial systems management.
Mike is a member of the Board of Trustees at the Center of Science and Industry (COSI), one of the nation’s leading science museums, and serves on the Board of Directors of OhioHealth. Mike was the founding chairman of both the Risk Institute at The Ohio State University and the North American Chief Risk Officer Council and has also served as the Vice Chairman of the Columbus Symphony Orchestra.
Mike holds a Master of Business Administration (MBA) in finance and corporate strategy from the University of Michigan Ross School of Business, and a Bachelor of Business Administration (BBA) in accounting from Pepperdine University. As an adjunct professor at the Fisher College of Business at The Ohio State University, Mike has taught both undergraduate and graduate level courses on risk and capital management.