SVP, Chief Innovation and Digital Officer
Chetan Kandhari is the leader of Nationwide’s Enterprise Innovation and Digital organization. In this role, Chetan is accountable for maturing the company’s digital capabilities and expertise while creating new customer-centered digital products and services for members and partners.
During his 15-year tenure at Nationwide, Chetan has progressively held roles of increasing responsibility. In his most recent role as Chief Technology leader for P&C operations, Chetan oversaw the development and deployment of Nationwide’s Express platform and SmartMiles, as well as integrations with strategic partners such as Amazon, Toyota and Ford. He was also responsible for Personal Lines Transformation a 7-year, $500 Million-dollar effort to upgrade legacy systems to a more current platform.
In other roles at Nationwide, he has led the Customer Data and SOA Solution Organization, creating a single customer file. Earlier in his career, Chetan was a consultant with Diamond Technology Partners and Ernst & Young focusing on large scale program delivery and architecture. Chetan holds a Master of Business Administration (MBA) from The Ohio State University, a Master of Science in Information Systems from Miami University and a Bachelor of Science in Computer Science from Muskingum University. He is a member of World 50, a private community for CEOs and C-level executives at globally respected organizations.
Chetan was born in India, where he frequently returns to visit, and he moved to the U.S. in 1993. Married, with two children, he enjoys hiking, reading and vacationing with his family in his free time and encourages his associates to look for a balance between work and life.